Since the launch of Windows 10 upgrade version, many users are reportedly experiencing certain abnormalities in the normal pace of OS functionality. Some users are confronting problems with Windows file explorer, like sometimes the file explorer is not responding, opening, loading, hangs intermittently, or crashes in between in your search.

Well here in this article we are going to discuss about the issue when the file explorer does not respond to right-click of the mouse. The issue could rise due to several factors, yet none of them are clearly verified. For instance it could be due to misconfigured system files or improper installation of the OS. Nevertheless, the solutions to fix the issue are laid out in detail in the article below.

Keep reading to know the full methodology descriptions.

Solution #1: Uninstall KB3081449 and KB3081448 updates

Among the many causes, which are mostly hearsays, yet many users are claiming that update of KB3081449 was the first cause for the rise of this issue.  Thus the problem could be fixed by uninstalling the same update as quickly as possible. To do the following, go through the step details below:

Step 1. Press “Windows Key + I” key combination to open the “Settings” panel.

Step 2. Now navigate to the “Update & Security” section.

Step 3. Now click on “View installed update history”.

Step 4. Next click on “Uninstall updates”.

Step 5. Look out for the KB3081449 and uninstall it. In case it does not work, then go with KB3081448 update and uninstall it.

If you have done everything as per as the instructions, then surely your problem will definitely be fixed. In case it still does not work, then try out your luck with the next solution.

Solution #2: Use Netsh and Winsock Reset

In this section we would make use of the cmd which is a command line interpreter. So basically we would input two basic commands netsh and winsock in the cmd and it will automatically fix the registry key alterations responsible for the windows file issue. In order to perform the task perfectly, go through the steps instructed below as follows:

Step 1. Press “Win + X” and click on “Command prompt (Admin)” to run cmd with admin privileges.

NOTE: You can also search by typing “cmd” in the search box and then click on “Command prompt (Admin)” option from the list.

Step 2. Now on the black dialog box, type “netsh” and press “Enter”.

Step 3. Next type “winsock” and hit “Enter” again.

Step 4. Once the process is finished you will be notified, and you can then restart your computer to apply for the changes that you have just made.

If everything is done correctly, then you are most likely to get your problem resolved. But if it is still persisting, then go to next method.

Solution #3: Hide Hidden Folders and Files

In this approach, we would basically hide certain files and folders. Though most of the unnecessary files and folders remain hidden by default, but there are certain which are not. Thus they severely overburden the system resources and your file explorer does not work properly. So we would simply hide certain files and folders and the problem will be resolved instantly. Read carefully the method description below to actuate the method:

Step 1. Firstly press “Windows key + S” and then click on “File explorer options” from the list of outputs.

Step 2. Next go to the “View” tab and select “Don’t show hidden files, folders or drives”.

Step 3. Finally click on “Apply” and then “Ok” to save the changes.

After making these certain changes your file explorer should be resolved immediately.


File explorer is the only viable tool application which helps the user to track down directories and files and folders stored in them accurately. If it seems to malfunction or is not responding properly on your right-click then you certainly need to seek an expert advice or you can simply try out the solutions aforementioned in the article. That too would work definitely in your favor if you follow the guidelines properly.


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